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Royal RECOVERY Policies

​To ensure a seamless, elevated experience for every client, please review the following Recovery room policies. These guidelines allow us to maintain safety, fairness, and the highest standard of recovery experience.

 

1. Appointment Policy

  • All sessions are 30 minutes and must be booked in advance (drop-in guests excluded)

  • Bookings open every 5 minutes — max 2 members per slot

  • Session time is in-room only — locker room prep must be completed before entry

  • Members must arrive 5–10 minutes early and fully ready

  • The studio door unlocks only at the scheduled session time — no early entry

  • Late arrivals:

    • – 5+ minutes late = shortened session

    • – 10+ minutes late = forfeited session

  • Royal Recovery reserves the right to deny entry to members arriving late

  • If admitted late, members should be conscious of the next scheduled appointment and not delay it

  • No-shows or repeated late cancellations may result in temporary suspension of booking privileges

 

2. Locker Room Prep (Before Entry)

  • A mandatory rinse/shower must be completed in the locker room before entering the Recovery Studio

  • Members must enter clean, in proper swimwear, and ready to begin immediately

  • No lotions, oils, creams, or heavily scented products prior to use

  • No changing clothes inside the Recovery Studio

  • The center hall provides towel hooks, shoe cubbies, and a hanging pocket for phones and keys — store belongings here before entering the plunge or sauna areas

  • Phones are not permitted in the plunge or sauna areas under any circumstance

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3. Required Session Flow

Each appointment follows a single structured pass - no exceptions.
 

Cold Plunge (2-5 minutes) → Dry Off on Platform → Sauna (remainder of session)
 

  • No repeating cycles — re-entering the plunge after the sauna is not permitted

  • This is a single-pass recovery session

  • Want another round? Book a separate appointment and shower again before that session

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4. Cold Plunge Rules

  • Maximum plunge time: 2–5 minutes

  • Enter slowly — no jumping or diving

  • Exit immediately if you feel dizzy, lightheaded, numb, or uncomfortable


Exit Protocol

  • Step onto the designated water-catching platform immediately after exiting

  • Dry off completely using your personal towel before entering the sauna

  • Do not walk dripping wet into the sauna area


5. Sauna Rules

  • Members must be fully dry before entering

  • Members must sit on a towel at all times

  • Sauna use is limited to the remaining appointment time after plunge use

  • Not permitted: 

    • Pouring water on sauna equipment unless approved by staff

    • Workouts or stretching

    • Excessive talking or disruptive behavior

 

6. Towel Requirements

  • Members must bring two towels: one to dry off after the plunge, one to sit on in the sauna

  • Members without both towels will be required to purchase a towel set at the front desk before entering

  • No towels = no access

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7. Attire & Conduct

Required Attire

  • Proper athletic swimwear is required at all times — every session type, gender and coed alike

 

Not Permitted

  • Underwear in place of swimwear

  • Transparent or revealing attire

  • Street clothes or wet workout clothing from the gym floor

  • Sports bras only (without bottoms)

  • Offensive or inappropriate clothing

 

Respect & Privacy

  • No staring or inappropriate behavior

  • No photography or video recording

  • Respect personal space and member privacy at all times

  • Any behavior making another member uncomfortable may result in immediate removal

 

8. Environment Rules

Royal Recovery is a premium, wellness-focused environment. Please treat it accordingly.

  • Keep voices low and conversations minimal

  • No phones in the plunge or sauna areas — store them in the center hall's hanging pocket before entering

  • No calls, texting, photography, video recording, speakerphone, or video viewing

  • No music without headphones — keep volume low

  • No food or drinks except water in approved containers

  • No profanity, harassment, flirting, or disruptive behavior

  • No intoxicated or impaired use permitted

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9. Entry & Exit

  • Members may only enter at their scheduled time — the door unlocks then, not before

  • Members must exit promptly at the end of their session

  • No overlap with the next scheduled group — all changeover windows must be respected

  • Lights turning white signals a changeover — please exit promptly

  • Staff may provide time reminders to maintain schedule flow

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10. Health & Safety

Use of the Recovery Studio is at your own risk.

Do not use the Recovery Studio if you have any of the following:

  • Heart conditions

  • Blood pressure issues

  • Pregnancy without medical clearance

  • Open wounds or contagious conditions

  • Other medical concerns impacted by heat or cold exposure​


11. Enforcement

Royal Fitness Club reserves the right to:

  • End sessions at any time for safety or rule violations

  • Remove members from the Recovery Studio

  • Suspend or revoke Recovery Studio privileges for repeated violations

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